Equip participants with the skills required to confidently manage high levels of customer. Participants will look at different types of customers and the ways in which they behave. Practical techniques and checklist will help delegates solve difficult situations and manage awkward customers. Participants will also be encouraged to develop greater understanding of their own behavior and explore the effect it may have on others.
This training is suitable for managers who lead the ...Administration
By completing this training course, individual will be able ...Administration
No matter what the job description, with honed leadership ...Administration
This course is designed to enhance skills and knowledge to ...Administration
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