A review of management systems in various organizations indicate that training programs are often prescribed as the drug of choice to problematic situations in organizations. How often the organization have heard that, "We’ve got a training problem..." or "They’re not doing it the way they’re supposed to..."? Often these statements are only symptoms of an upcoming alarming situation. Until the problem is understood in greater detail through proper diagnostics, proposing a solution or an intervention can be a costly and fruitless endeavor. Management often overlooks the fact that the first step in the performance improvement process is the Training Needs Assessment (TNA).
A training need is not a want or desire for certain knowledge, skill or attitude. It is a gap between "what is" and "what ought to be" regarding gaps in performance for the employees. The TNA serves to identify the gaps, and considers if the problem can be solved by training or not. The assessment is part of a planning process focusing on identifying and solving performance problems. Specifically, any organization should conduct a TNA for the following reasons:
• To determine what training is relevant to your employees’ roles and responsibilities.
• To determine what training will improve the overall performance.
• To determine if training will make a difference.
• To distinguish training needs from organizational problems and
• To link improved job performance with the organization’s goals and bottom line.
So, to ensure that there is a need for training in your organization and to identify the exact nature of the content of the training program and eventually design training programs which will enhance the skills of your professionals, we are offering to conduct a thorough Training Needs Assessment training to develop the effectiveness of your training programs.
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