Introduction

“Profit” is the one simple word that a business understands well. No matter what, maximizing profit is the ultimate objective of any company or business. And behind this simple and single most important objective, Human Capital is the key that brings the success of the business. Success, not all the time business can ensure rather there are so many points where business meets failure. In the business perspective Human Capital or Human Resources or in a simplified way, people connected to the performance of the business need to be monitored, evaluated, and go for improvements as like as profit. The idea of Key Performance Indicators (KPIs) is what it meant for the people of the business to keep monitored, evaluated, and rightly addressed for the improvements or more specifically continuous improvements. Managing Human Resources, like Divisional or Departmental Heads and down the line Managers, Supervisors to the bottom line of an organization is the crucial part as deals with employee performance which ultimately has a huge impact on evaluation, rewards, and employee satisfaction as well as motivation. Aligning all these crucial factors, KPI is the single term, is the simplest key to handle the Managerial role in a more realistic and efficient way meeting up all the course of action required as the Line Manager/Supervisor/HoD/Director. This workshop will facilitate the participants to know in detail about KPIs, it’s importance, how to set KPIs, what are the parameters, and how to rank or point in real business scenarios.

Methodology

Contents of Training: