Professional Selling Skills for 21st Century training centre in Bangladesh


Professional Selling Skills for 21st Century


Foundation for Effective Selling
OBJECTIVE: By learning the practical & theoretical selling techniques, you can make more effective sales call every day, everywhere.

Nowadays, customers and clients aren`t what they used to be. They are more knowledgeable, more sophisticated, more pressured and more demanding. They don`t have time to waste. They want to make informed buying decisions. As a result, organization that needs to increase the performance of their salespeople is adopting a more practical and effective sales approach.

Secret for sales success
Professional Selling Skills is a proven, powerful module for face to face selling that equips your salespeople with the skills to develop lasting, mutually beneficial relationships with customer. Skills that help them differentiate themselves and your products/services in a crowded marketplace. This effective selling skills can enables your organization to achieve and sustain consistently high sales performance.

Benefit of using professional selling skills
Your sales people will:
- Learn the essential facts of selling procedure, which is particularly helpful to new hires of fresher with no experience selling to customer

- They can gain the skills to develop solid business relationships while improving sales performance

- They can learn more competitively by establishing a positive, distinctive, highly ethical profile for themselves and for your organization

- They can increase their long term effectiveness by becoming skilled sales man who can help customers in making sound buying decisions

- Sales peoples can improve their ability to build rapport and increase trust with new customers

For experienced sales people, they can plan what to probe for on sales calls to maximize their own and their customer`s time and maximize their chance of success on the call

Your customer will enjoy
- Lasting relationships with salespeople who understand their business realities
- Products that address their specific needs
- Buying decisions based on fact, not on high pressure sales tactics

Your organization will experience
- Increased success in winning new business and building customer loyalty
- Decreased costs by helping salespeople better judge account potential and use their time more efficiently

- A common sales team language, resulting in improved communication and teamwork

- Reduced turnover by providing salespeople with direction, support and development.


Interactive discussion, Question and answer session, PowerPoint presentation.

Contents of Training:

1. Need of selling skills for salespeople

2. The buying process and motives: what makes people to buy products or service

3. Steps of a sales call to sell a product

4. Understanding prospecting: The foundation of all effective sales call

5. Preparation: The gateway to a successful sales call

6. Using systemic approach techniques or opening to make effective sales call to customer

7. Probing: The key to information, need identification and customer control

8. Presentation: Recommending solutions by helping customer to buy

9. Test for agreement on established recommendation

10. Anticipating and handling customer responses, negative behavior, conflict and objection

11. Gaining commitment to sell more products

12. Sales call language: Speaking in customer`s language and using positive body language

13. Carrying out a self critique program to evaluate and planning for the future.

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Arrangement for Certificate, lunch and two tea-break would be made by the Organizer during the workshop.

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